Multi-Factor Authentication (2-Step) for Emeriti and Retirees
You can enroll in Multi-Factor Authentication (MFA), also referred to as 2-Step, using your mobile device. Visit our KnowledgeBase article (Microsoft Authenticator: Enrollment Using a Mobile Device) for step by step directions or view some of the Frequently Asked Questions below to learn more.
Please contact the Technology Help Desk at techdesk@uwstout.edu or 715-232-5000 for any questions or assistance.
Frequently Asked Questions
What is Multi-Factor (MFA) Authentication?
Multi-Factor Authentication (MFA), also known as 2-Step Authentication provides a second layer of security to any type of login. MFA enhances the security of your account by using a secondary device or additional information to verify your identity when logging into many of our Stout accounts. This prevents anyone but you from accessing your account, even if they know your password. By requiring this additional level of security, we can protect user logins from remote attacks that may exploit stolen usernames & passwords. UW-Stout uses Microsoft Authenticator as a Multi-Factor Authentication solution.
What if I don't have a Smart Phone or Mobile Device?
If you do not have a device that will allow you to install the Microsoft Authenticator App, you can use a FOB which is a small device that allows access through a temporary password when a mobile device is not available. Please contact the Technology Help Desk to get a FOB and enroll.
Will I get prompted for Multi-Factor Authentication every time I check my email?
No...Logging into Microsoft Outlook uses a form of 2-Step authentication called "Conditional Access" that will only prompt you if risky scenarios exist. For example: If you are accessing your email from the same device in the same location, you may not be prompted for 2-Step. If you check your email from a new device or a different location, you may be prompted to 2-Step.
Please note: If you are prompted to 2-Step on your mobile device and you are not attempting to log into your email account, you should deny the login request and contact the Technology Help Desk for assistance.
How will 2-Step change other Log In experiences?
When logging into many of Stout's applications (Library Resources, Canvas, etc.) that are protected by 2-Step, you will still enter your username and password. After inputting your login information, you will be required to complete a method of second-factor authentication (phone or FOB). Think of 2-Step as a layer of security added to your pre-existing login method.
How Do I Get Started?
Options for Enrolling:
- If you have a mobile device, you can follow the directions on the Microsoft Authenticator: Enrollment Using a Mobile Device KnowledgeBase and enroll on your own manually.
- If you do not have access to a mobile phone, please contact the Technology Help Desk to get a FOB and enroll.
- Contact the Technology Help Desk to get assistance at 715-232-5000 or techdesk@uwstout.edu
Contact the Technology Help Desk
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| Phone | Location | Self Service Portal | |
| techdesk@uwstout.edu | 715-232-5000 | 109 Sorensen Hall | Self Service Ticket |
Emails, voicemails, and service requests submitted outside of business hours are returned the next business day