VoIP, or Voice over Internet Protocol, is a technology that enables people to use the Internet as the transmission medium for telephone calls by converting voices into digital signals. The main advantage of VoIP is that users can connect from anywhere there is a network data connection and make phone calls without incurring typical analog telephone charges, such as for long-distance calls. Other terms commonly associated with VoIP are IP telephony, Internet telephony, broadband telephony, and broadband phone service.
LIT has chosen Microsoft Teams as the software solution to deliver the VoIP solution
More detailed information about this technology, can be found on the Federal Communications Commission website
A virtual private network (VPN) is a technology that creates an encrypted connection over a less secure network. Using a VPN ensures the appropriate level of security to the connected systems when the underlying network infrastructure alone cannot provide it