eText -- Cannot access etext book -- Troubleshooting

Troubleshooting etext book access problems

If you have not previously accessed the book

  1. Attempt to open the text book via the link in the e-Text mini bar of the course homepage in Learn@UW-Stout using a different web browser (Internet Explorer or Chrome)
  2. Open a self-service ticket for the help desk; please include the name of the course and a phone number

If you have had access to the book in the past and now cannot access

Access to etextbooks must be re-authenticated every two weeks. If you have had access to the book in the past and now cannot access it via a saved link, favorite, or cached browser content, access the book again via Learn@UW-Stout (see step one above). Access the textbook through Learn@UW-Stout at least once every two weeks.

See Also:




Keywords:e-text course texidium courseload redshelf red shelf McGraw hill   Doc ID:58507
Owner:Sasha K.Group:UW Stout
Created:2015-11-25 09:33 CDTUpdated:2016-05-12 14:01 CDT
Sites:UW Stout
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