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Out of office (or Automatic Reply) activation request from supervisor

Occasionally circumstances prevent employees from turning on an out of office automatic reply prior to an extended leave. Supervisors can create a self-service ticket to request an out of office be turned on.

If an employee cannot turn on their out of office reply and the supervisor deems it necessary:

Supervisor, please create a self-service request that includes:

    • Username of employee whose out of office should be turned on
    • Desired text for automatic reply

We appreciate the creation of the self-service ticket; it creates a clear record of the request as being initiated by the appropriate person including the requested text.

If supervisor access to the employees mailbox is also necessary, please include that in the request.