Examples of physical hardware issues:
- Streaks across print jobs
- Printer not powering on
- Screen on printer not showing
- Buttons on printer not working
- Alarms
- Weird grinding noises coming from printer
- Smoke (Unplug and then call!)
Note: The following issues should not be directed to EO Johnson but to the UW-Stout Help Desk:
- Installing printer
- Setting up codes
- Job fails to print
- Scan fails to deliver
- Missing from address book
- Jobs not print in color or black and white
- Error on your computer with printer