Topics Map > Service Catalog > Accounts, passwords and security services > Authentication systems

2 step: Locked Out Message

What to do when get a locked out message at 2-step screen

If you are getting the following message: 

  • Call the help desk (715) 232-5000 *When you call the help desk you will need to know your Stout identification number (found on Campus ID).  
  • Wait 30 minutes to be unlocked. 

Lock out message