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Email :: E-mail and Calendaring - Service description

This service provides email to campus users and a mechanism to send emails from campus systems.

Description:  

IT Services provides all current faculty, staff and students with an option to access and manage email with a desktop application or via Outlook Web Access (OWA).  LIT will assist with client setup, configuration, login, policies, spam, mass mails and more.

Getting Help:  

To get assistance with an email related issue please contact the helpdesk by email or phone. 

Cost: 

 There is no cost associated  to the end user or department for assistance with email related issues.

Availability: 

This service is available for faculty, staff, student, emeritus and alumni

Policy: 

LIT supports Outlook Web App and latest two version of the outlook desktop application for Apple and PC platforms.  LIT will remedy issues with login with campus controlled campus computers and student leased laptops as soon as possible. Mobile devices and personal laptops will be addressed with a best case effort.

Service Level Expectations: 

24/7/365;  The email and calendaring system hosted by Microsoft strives for 100% uptime. Service tickets submitted to UW-Stout Help Desk for setup, login, and assistance with use of email and calendaring system will be responded to with 48 hours.


Topics Map > Service Catalog > Communications and collaboration services > Email
Results: 1-20 of 49
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No.Document TitleIDUpdatedHits
1 Clearing Browser Cache and Cookies
123842022-01-123004874
2 Outlook Web App (OWA) [Glossary item]
523012021-06-14114932
3 **** How to Access UW-Stout Email Account
549602021-07-2797365
4 OneDrive for Windows Desktop: Protect My Files
877072019-07-1657562
5 Office 365: How to install Office 365 Desktop Applications on a PC or Mac (free)
536082020-12-2124145
6 Office 365: Wrong time zone in e-mail and calendar
851552021-10-0417115
7 App Launcher (Office 365) [Glossary item]
595132022-01-0413819
8 *** Outlook (Web App): Manage A Shared Email Group
523002020-01-1513504
9 Email - Outlook personal storage table (emails saved on a computer) support
509762021-11-0110515
10 Preparing for Departure: Technology Considerations for Faculty & Staff Leaving Stout
526552021-11-199367
11 Office 365: How long can I use Office 365 for Education?
536042019-06-258641
12 Background check email from General Information Services
654382020-09-147386
13 Outlook (Web App): Opening a Shared Inbox
531432020-08-137307
14 **** Office 365: Learning Center
517492020-05-267219
15 Office 365: What is Office 365 Education for Students?
536022021-02-227040
16 Email - PST files on mapped network drives
509782021-11-016743
17 Applicant and New Student Guide to Accessing Email
594292022-01-046715
18 Alumni and Lifetime Email Expectations and Support
556422021-02-226438
19 Legal name and username change process for campus records and systems
483722021-04-066249
20 Outlook (Windows): Add a Shared Mailbox
531412021-09-246242

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