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Email :: E-mail and Calendaring - Service description

This service provides email to campus users and a mechanism to send emails from campus systems.

Description:  

IT Services provides all current faculty, staff and students with an option to access and manage email with a desktop application or via Outlook Web Access (OWA).  LIT will assist with client setup, configuration, login, policies, spam, mass mails and more.

Getting Help:  

To get assistance with an email related issue please contact the helpdesk by email or phone. 

Cost: 

 There is no cost associated  to the end user or department for assistance with email related issues.

Availability: 

This service is available for faculty, staff, student, emeritus and alumni

Policy: 

LIT supports Outlook Web App and latest two version of the outlook desktop application for Apple and PC platforms.  LIT will remedy issues with login with campus controlled campus computers and student leased laptops as soon as possible. Mobile devices and personal laptops will be addressed with a best case effort.

Service Level Expectations: 

24/7/365;  The email and calendaring system hosted by Microsoft strives for 100% uptime. Service tickets submitted to UW-Stout Help Desk for setup, login, and assistance with use of email and calendaring system will be responded to with 48 hours.


Topics Map > Service Catalog > Communications and collaboration services > Email
Results: 1-20 of 48
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No.Document TitleIDUpdatedHits
1 Remove Exchange Account from iOS and Android mobile devices
927992020-10-011452
2 Preparing for Graduation: eStout Technology Checklist
570302020-03-301779
3 Outlook Email Filtering
857392020-04-031806
4 Using a Group Calendar
874142018-11-011818
5 **** Outlook: Sharing Folders
860562018-12-062331
6 Outlook: Reporting Phishing Emails
899622020-05-262735
7 Student email accounts: Access after a change in status (graduation, transfer, etc.)
635702020-05-042776
8 Out of office (or Automatic Reply) activation request from supervisor
663552021-09-132974
9 Email - Legitimate contact is being filtered as junk email
640312020-06-093145
10 Recover deleted emails from Office 365 Outlook (Web App)
669812021-09-133161
11 Global Address List [Glossary item]
686012020-05-113195
12 Outlook (Android): How to Setup
920212019-06-073274
13 Encrypted email: How to send an encrypted email using Office 365
687152021-01-113384
14 Supported UW-Stout Email Applications
927862020-03-253688
15 Managing Junk Email Filter
640282020-06-093758
16 Outlook will not open in Windows
694852020-09-023803
17 People [Glossary item]
686022020-11-094012
18 Office 365: Can I share the Office 365 plan with others?
536062019-06-254036
19 Outlook: Email Forwarding
739162021-09-274394
20 Students: Change your preferred Office 365 display name (Email, Teams, etc)
685542022-03-094785

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