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Email :: E-mail and Calendaring - Service description

This service provides email to campus users and a mechanism to send emails from campus systems.

Description:  

IT Services provides all current faculty, staff and students with an option to access and manage email with a desktop application or via Outlook Web Access (OWA).  LIT will assist with client setup, configuration, login, policies, spam, mass mails and more.

Getting Help:  

To get assistance with an email related issue please contact the helpdesk by email or phone. 

Cost: 

 There is no cost associated  to the end user or department for assistance with email related issues.

Availability: 

This service is available for faculty, staff, student, emeritus and alumni

Policy: 

LIT supports Outlook Web App and latest two version of the outlook desktop application for Apple and PC platforms.  LIT will remedy issues with login with campus controlled campus computers and student leased laptops as soon as possible. Mobile devices and personal laptops will be addressed with a best case effort.

Service Level Expectations: 

24/7/365;  The email and calendaring system hosted by Microsoft strives for 100% uptime. Service tickets submitted to UW-Stout Help Desk for setup, login, and assistance with use of email and calendaring system will be responded to with 48 hours.


Topics Map > Service Catalog > Communications and collaboration services > Email
Results : 1-20 of 51
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No.Document TitleIDUpdatedHits
1 Remove Exchange Account from iOS and Android mobile devices
927992020-10-011530
2 Supported UW-Stout Email Applications
927862020-03-253936
3 Outlook (iPhone): How to Setup
921562021-07-145417
4 Outlook (Android): How to Setup
920212019-06-073502
5 Outlook: Reporting Phishing Emails
899622020-05-262895
6 OneDrive for Windows Desktop: Protect My Files
877072019-07-1662128
7 Using a Group Calendar
874142018-11-011950
8 **** Outlook: Sharing Folders
860562018-12-062484
9 Outlook Email Filtering
857392020-04-031926
10 Office 365: Wrong time zone in e-mail and calendar
851552021-10-0429248
11 Phishing: Top Tips to Stay Safe Online
742752022-06-286506
12 Outlook: Email Forwarding
739162021-09-274575
13 Outlook (Web App): View a Shared Email Folder
729282021-04-263498
14 Outlook (Web App): Sharing Email Folders
729272021-04-193492
15 Outlook will not open in Windows
694852020-09-023950
16 Encrypted email: How to open an encrypted email using Office 365
687192020-03-026333
17 Encrypted email: How to send an encrypted email using Office 365
687152021-01-113506
18 People [Glossary item]
686022020-11-094230
19 Global Address List [Glossary item]
686012020-05-113357
20 Students: Change your preferred Office 365 display name (Email, Teams, etc)
685542022-03-095123

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