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Email :: E-mail and Calendaring - Service description

This service provides email to campus users and a mechanism to send emails from campus systems.

Description:  

IT Services provides all current faculty, staff and students with an option to access and manage email with a desktop application or via Outlook Web Access (OWA).  LIT will assist with client setup, configuration, login, policies, spam, mass mails and more.

Getting Help:  

To get assistance with an email related issue please contact the helpdesk by email or phone. 

Cost: 

 There is no cost associated  to the end user or department for assistance with email related issues.

Availability: 

This service is available for faculty, staff, student, emeritus and alumni

Policy: 

LIT supports Outlook Web App and latest two version of the outlook desktop application for Apple and PC platforms.  LIT will remedy issues with login with campus controlled campus computers and student leased laptops as soon as possible. Mobile devices and personal laptops will be addressed with a best case effort.

Service Level Expectations: 

24/7/365;  The email and calendaring system hosted by Microsoft strives for 100% uptime. Service tickets submitted to UW-Stout Help Desk for setup, login, and assistance with use of email and calendaring system will be responded to with 48 hours.


Topics Map > Service Catalog > Communications and collaboration services > Email
Results: 1-20 of 49
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No.Document TitleIDUpdatedHits
1 Supported UW-Stout Email Applications
927862020-03-253175
2 Outlook (iPhone): How to Setup
921562021-07-144390
3 Outlook (Android): How to Setup
920212019-06-072965
4 Outlook: Reporting Phishing Emails
899622020-05-262449
5 OneDrive for Windows Desktop: Protect My Files
877072019-07-1657561
6 Using a Group Calendar
874142018-11-011604
7 **** Outlook: Sharing Folders
860562018-12-062086
8 Outlook Email Filtering
857392020-04-031604
9 Office 365: Wrong time zone in e-mail and calendar
851552021-10-0417112
10 Phishing: Top Tips to Stay Safe Online
742752021-10-085850
11 Outlook: Email Forwarding
739162021-09-274074
12 Outlook (Web App): View a Shared Email Folder
729282021-04-263188
13 Outlook (Web App): Sharing Email Folders
729272021-04-193076
14 Outlook will not open in Windows
694852020-09-023557
15 Encrypted email: How to send an encrypted email using Office 365
687152021-01-113129
16 People [Glossary item]
686022020-11-093699
17 Global Address List [Glossary item]
686012020-05-112952
18 Students: Change your preferred Office 365 display name (Email, Teams, etc)
685542021-12-014364
19 Recover deleted emails from Office 365 Outlook (Web App)
669812021-09-132896
20 Out of office (or Automatic Reply) activation request from supervisor
663552021-09-132790

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