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Email :: E-mail and Calendaring - Service description

This service provides email to campus users and a mechanism to send emails from campus systems.

Description:  

IT Services provides all current faculty, staff and students with an option to access and manage email with a desktop application or via Outlook Web Access (OWA).  LIT will assist with client setup, configuration, login, policies, spam, mass mails and more.

Getting Help:  

To get assistance with an email related issue please contact the helpdesk by email or phone. 

Cost: 

 There is no cost associated  to the end user or department for assistance with email related issues.

Availability: 

This service is available for faculty, staff, student, emeritus and alumni

Policy: 

LIT supports Outlook Web App and latest two version of the outlook desktop application for Apple and PC platforms.  LIT will remedy issues with login with campus controlled campus computers and student leased laptops as soon as possible. Mobile devices and personal laptops will be addressed with a best case effort.

Service Level Expectations: 

24/7/365;  The email and calendaring system hosted by Microsoft strives for 100% uptime. Service tickets submitted to UW-Stout Help Desk for setup, login, and assistance with use of email and calendaring system will be responded to with 48 hours.


Topics Map > Service Catalog > Communications and collaboration services > Email
Results : 1-20 of 51
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No.Document TitleIDUpdatedHits
1 Alumni and Lifetime Email Expectations and Support
556422021-02-227245
2 App Launcher (Office 365) [Glossary item]
595132022-01-0415477
3 Applicant and New Student Guide to Accessing Email
594292022-01-047341
4 Background check email from General Information Services
654382022-06-288193
5 Campus Credentials and Email Addresses Explained
479482021-11-016585
6 Campus Life Today and Campus Connections: Emails to all students, faculty, and staff
600072021-11-185282
7 **** Clearing Browser Cache and Cookies
123842022-07-123180446
8 Email - Legitimate contact is being filtered as junk email
640312020-06-093289
9 Email - Outlook personal storage table (emails saved on a computer) support
509762021-11-0111841
10 Email - PST files on mapped network drives
509782021-11-017482
11 Encrypted email: How to open an encrypted email using Office 365
687192020-03-026333
12 Encrypted email: How to send an encrypted email using Office 365
687152021-01-113506
13 Global Address List [Glossary item]
686012020-05-113357
14 How long after I leave Stout will I have access to my email?
651282021-05-245360
15 **** How to Access UW-Stout Email Account
549602021-07-27100342
16 Identifying personal email (pst) folders in use in Outlook
606882021-07-276966
17 Legal name and username change process for campus records and systems
483722021-04-067111
18 Managing Junk Email Filter
640282020-06-093903
19 Moving items from personal email (pst) folders to online storage
606932021-07-275457
20 Office 365: Can I share the Office 365 plan with others?
536062019-06-254187

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