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Email :: E-mail and Calendaring - Service description

This service provides email to campus users and a mechanism to send emails from campus systems.

Description:  

IT Services provides all current faculty, staff and students with an option to access and manage email with a desktop application or via Outlook Web Access (OWA).  LIT will assist with client setup, configuration, login, policies, spam, mass mails and more.

Getting Help:  

To get assistance with an email related issue please contact the helpdesk by email or phone. 

Cost: 

 There is no cost associated  to the end user or department for assistance with email related issues.

Availability: 

This service is available for faculty, staff, student, emeritus and alumni

Policy: 

LIT supports Outlook Web App and latest two version of the outlook desktop application for Apple and PC platforms.  LIT will remedy issues with login with campus controlled campus computers and student leased laptops as soon as possible. Mobile devices and personal laptops will be addressed with a best case effort.

Service Level Expectations: 

24/7/365;  The email and calendaring system hosted by Microsoft strives for 100% uptime. Service tickets submitted to UW-Stout Help Desk for setup, login, and assistance with use of email and calendaring system will be responded to with 48 hours.


Topics Map > Service Catalog > Communications and collaboration services > Email
Results: 1-20 of 48
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No.Document TitleIDUpdatedHits
1 Clearing Browser Cache and Cookies
123842022-04-203113641
2 Phishing: Top Tips to Stay Safe Online
742752022-03-296255
3 Preparing for Departure: Technology Considerations for Faculty & Staff Leaving Stout
526552022-03-119678
4 Students: Change your preferred Office 365 display name (Email, Teams, etc)
685542022-03-094785
5 Applicant and New Student Guide to Accessing Email
594292022-01-047146
6 App Launcher (Office 365) [Glossary item]
595132022-01-0414854
7 Campus Life Today and Campus Connections: Emails to all students, faculty, and staff
600072021-11-185063
8 Email - Outlook personal storage table (emails saved on a computer) support
509762021-11-0111300
9 Email - PST files on mapped network drives
509782021-11-017217
10 Campus Credentials and Email Addresses Explained
479482021-11-016317
11 Office 365: Wrong time zone in e-mail and calendar
851552021-10-0425662
12 Outlook: Email Forwarding
739162021-09-274394
13 Outlook (Windows): Add a Shared Mailbox
531412021-09-246798
14 Recover deleted emails from Office 365 Outlook (Web App)
669812021-09-133161
15 Out of office (or Automatic Reply) activation request from supervisor
663552021-09-132974
16 Moving items from personal email (pst) folders to online storage
606932021-07-275161
17 Identifying personal email (pst) folders in use in Outlook
606882021-07-276612
18 **** How to Access UW-Stout Email Account
549602021-07-2799247
19 Outlook (iPhone): How to Setup
921562021-07-144824
20 Outlook Web App (OWA) [Glossary item]
523012021-06-14127021

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