Teams Calling: Opt-in and Opt-out of a Call Queue

How to opt-in and opt-out of a call queue.
  1. Open Microsoft Teams.

  2. In the top right, click the three horizontal dots.

    example of settings location

  3. Click Settings.

  4. In the left column, select Calls.

    example of the calls tab and queue toggle

  5. Select the queue you would like to opt out/in.

    Select call queue

  6. Select the Call Receiving button to opt in or out.

    Opt in or out button

Keywords:
sign in out opt tree call queues ring ringing teams microsoft ms desktop 
Doc ID:
106822
Owned by:
Jack B. in UW Stout
KnowledgeBase
Created:
2020-10-26
Updated:
2024-10-03
Sites:
UW Stout