New Outlook (Desktop): Sending from a shared email

How to send an email from a shared email inbox rather than your personal inbox.
  1. In the Outlook desktop app, click New mail to create a new email.

    New mail button in Outlook


  2. At the very top, select the Options tab.

  3. Ensure the Show From checkbox is selected.

    show from checkbox

  4. This will make a new field available at the top of your email called From.

  5. Click the From drop down menu and select Other email address...

    send from dropdown options menu


  6. Enter the full email address of the inbox you'd like to send from.

    Input box for shared email address

  7. That email address will now be saved in the From drop down menu.

Error

If you receive an error saying that you do not have permission to send the message, please double check the email address you have entered. If the email address is correct, please create a self service ticket.
 
Example of error email.

Keywords:
New Outlook, send from, sent as, shared email, Microsoft Outlook. 
Doc ID:
151382
Owned by:
Jack B. in UW Stout
KnowledgeBase
Created:
2025-06-02
Updated:
2025-06-02
Sites:
UW Stout