Data Continuity and Emergency Recovery Procedures

This guide provides essential protocols for safeguarding academic data during unexpected service outages affecting Canvas, Access Stout, or other enterprise data systems. Proactive data management ensures that instructional activities and grading can continue with minimal disruption.

Core Recovery Resources

In the event of a system outage, use the following resources to retrieve or back up critical course information:

Grade book Management: Learn the process for Exporting and Backing Up the Canvas Grade book to maintain offline records of student performance.
- Best Practice: Instructors can export their grade books at midterms and prior to finals week as a standard preventative measure.
Enrollment Records: Instructions on how to View and Download Class Rosters in Access Stout for attendance and communication purposes.
Performance Metrics: For detailed student engagement data, refer to Downloading Reports in Course Analytics.

Status Updates and Support

Campus KnowledgeBase News: Review the Nationwide Canvas Outage Update for real-time information on widespread service interruptions.
Security Documentation from Instructure: Access the latest Security Incident Updates & FAQs regarding data integrity and platform safety.
Technical Assistance: For further guidance, consult the Campus Step-by-Step Guides or contact the Technology Help Desk.

Contact Information

UW-Stout Technology Help Desk Phone: (715) 232-5000

Email: techdesk@uwstout.edu

Location: 109 Sorensen Hall, 121 10th Ave., Menomonie, WI 54751

Keywords:

Back up, Data Recovery, Canvas, Gradebook, Student Roster, outage

Doc ID:

161167

Owned by:

Marty W. in UW Stout
KnowledgeBase

Created:

2026-05-08

Updated:

2026-05-08

Sites:

UW Stout

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