Global Secure Access (Windows): Installation and Connection

This document explains how users can install and start using the Global Secure Access client.

Global Secure Access: Set Up on a Stout-Provided Laptop

This document explains how users can install and start using the Global Secure Access client on a UW-Stout provided laptop. Global Secure Access must be installed from Company Portal and the computer must be restarted before the client is ready to use.

Before You Begin

  • Use a Stout-provided Windows laptop.

  • Connect the laptop to the internet.

  • Sign in with your UW-Stout account.

  • Save any open work before restarting the computer.

  • Reach out to the UW-Stout Technology Help Desk at 715-232-5000 or techdesk@uwstout.edu if you need a Global Secure Access License

 

Install Global Secure Access from Company Portal

  1. Open Company Portal from the Windows Start menu.

Start Menu showing Company Portal

 

  1. Select Apps from the left-hand menu.

  2. In the search box, enter Global Secure Access.

  3. Select Global Secure Access from the search results.

  4. Select Install.

  5. Wait for the installation to complete. Company Portal will show the status as Installed when the installation is finished.

  6. Open Global Secure Access Client from the system tray.

  7. Restart the computer.

Confirm Global Secure Access Is Running

  1. After the computer restarts, sign in to Windows.

  2. Open the system tray and look for the Global Secure Access client.

    Windows system tray with the hidden-icons panel open. The Global Secure Access globe icon with a green check mark is outlined in red.

  3. If prompted, sign in with your UW-Stout account.

  4. Verify that the client shows a connected or enabled status.

Troubleshooting

  • If Global Secure Access does not appear in Company Portal, confirm that the device is connected to the internet and signed in with the correct UW-Stout account.

  • If the installation stays in progress for an extended time, restart the computer and check Company Portal again.

  • If the client does not appear in the system tray after installation, restart the computer.

  • If sign-in or connection prompts continue after restarting, contact the Technology Help Desk.

Get Help

If you need assistance, contact the UW-Stout Technology Help Desk at 715-232-5000 or techdesk@uwstout.edu.

 

Global Secure Access: Set Up for CI Students Without a Stout Laptop

This article explains how students who do not have a UW-Stout laptop can install Global Secure Access and register a personal Windows device with their UW-Stout account.

Please note that this is only for CI Students and Grad Students that do not have access to a Stout laptop.

  • Reach out to the UW-Stout Technology Help Desk at 715-232-5000 or techdesk@uwstout.edu if you need a Global Secure Access License

 

Download Global Secure Access

Install Global Secure Access on Windows

  1. Click on the Windows 10/11 x64 download link.

  2. Run the installer and follow the prompts to install the Global Secure Access client.

  3. If the Global Secure Access icon shows a red exclamation point, continue to the next section to register the device with Microsoft Entra.

Hidden system icons tray shows Global Secure Access client outlined

 

Register the Device with Microsoft Entra (Only Necessary if Step 3 Above Applies)

  1. On your Windows device, open Settings and select Accounts > Access work or school.

 Access work or school: Windows Settings on the Accounts > Access work or school page, showing the Add a work or school account section with the Connect button highlighted by the pointer.

  1. Select Connect

 Accounts > Access work or school page, showing the Add a work or school account section with the Connect button highlighted by the pointer.

  1. When the Microsoft sign-in window opens, enter your UW-Stout email address and select Next.

Set up a work or school account, with an Email address field selected and a disabled Next button.
 

  1. Enter your UW-Stout password and select Sign in.

  2. Windows will register your device with your UW-Stout account.

  3. When Windows confirms that the account has been added, select Done.

Confirmation window displaying “You’re all set!” and stating that the account was added successfully, with a Done button at the bottom.

  1. In Settings > Accounts > Access work or school, confirm that your UW-Stout account is connected.

  2. Open Global Secure Access Client from your System Tray

    Windows system tray with the hidden-icons panel open. The Global Secure Access globe icon with a green check mark is outlined in red.

 

  1. If the client shows that you are signed in, setup is complete.

    Global Secure Access application on the Connections page. Status shows Connected for the University of Wisconsin-Stout, with both the Private and Entra channels marked Connected.

  1. If the Global Secure Access client prompts you to sign in, select Sign in in the lower-left corner of the window.

    Global Secure Access Connections page showing a Signed out status and indicating that no user is signed in. The Sign In option in the lower-left navigation is outlined in red.

 

  1. Sign in with your UW-Stout credentials.

Global Secure Access application with a Microsoft Sign in dialog open over the Connections page. The dialog contains an Email address field and a Next button.

  1. Restart your computer.

 

FAQ

How do I disconnect my school account from my personal computer?

  1. On your Windows device, open Settings.

  2. Select Accounts > Access work or school.

  3. Expand your UW-Stout work or school account.

  4. Select Disconnect.

Get Help

If you need assistance, contact the UW-Stout Technology Help Desk at 715-232-5000 or techdesk@uwstout.edu.

 

 


Keywords:
Global Secure Access GSA VPN 
Doc ID:
164789
Owned by:
Emily J. in UW Stout
KnowledgeBase
Created:
2026-10-13
Updated:
2026-10-16
Sites:
UW Stout