Topics Map > Service Catalog > Business Systems, Campus Applications and Databases Services > Enterprise content management
Perceptive Content: Routing Options
The article will talk about the differences between: Route Forward, Route Up, Route Back, and Route Anywhere.
ImageNow Desktop Client and Perceptive Experience Routing Options
- Route Forward:
- Predefined list of the workflow queues the user routes to most often.
- Can be referred to as the “short list”.
- Will be updated at the users’ request.
Desktop Client:
Web Client:
- Route Up (Route Back):
- Route Up is referred to as Route Back in Perceptive Experience.
- Route up shows a list of the queues the document has been routed through
- Use this option when a user wants to route a document back to someone that isn’t listed in their route forward or route anywhere list.
Desktop Client:
Web Client:
- Route Anywhere:
- This can be referred to as the “long list”.
- This list includes all workflow queues in a specific workflow session.
- Route anywhere changes depending on which workflow session a user is working in.
- This list isn’t modifiable.
Desktop Client
Web Client:
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