Posted: 09:20:20, Tuesday, Aug 13, 2019 Expiration: 09:20:20, Wednesday, Aug 21, 2019
An ImageNow upgrade is scheduled for August 15th beginning at 4:30 PM. Access to the system will not be available until Friday, August 16th. A desktop client upgrade will be pushed out to all computers.
The primary change for this upgrade is that Perceptive Experience will now provide folder support. The desktop client will be upgraded on your computer, but you will not notice any changes.
If your computer was powered off on Thursday evening you may get an error when you attempt to open the desktop client.
If you see this error, you have two options:
Option 1: You can wait approximately 1-2 hours for the upgrade to install on your computer automatically
Option 2: Visit Software Center and manually install the newest client.
If you have any questions, please contact firstname.lastname@example.org.
-- UW Stout
KnowledgeBase: Heidi Catlin
Created: 23:31:00, Wednesday, Aug 7, 2019 (by Heidi C.)
Updated: 09:38:07, Thursday, Aug 8, 2019 (by Heidi C.)