News and Announcements

Resolved: Office 365 and Password site

Posted: 2020-09-28 18:23:40   Expiration: 2020-10-05 18:23:40

Disclaimer: This news item was originally posted on 2020-09-28 18:23:40. Its content may no longer be timely or accurate.

Can't access Microsoft 365 services and cannot change password.

At approximately 5:15 pm Microsoft reported a nationwide outage of their authentication system that resulted in individuals unable to log into all Microsoft 365 services.  The impact to the campus affected Outlook, Teams, and Sharepoint and any other Microsoft tools that require login.   Individuals who were already logged into one of the services did not experience an outage and were able to continue check their email, chat and participate in meetings. Individuals trying to login after the outage began were unable to gain access to the system. 

The password page was disabled until the Microsoft outage was mitigated.

You may need to log back into your desktop phones and you can find directions on our KnowledgeBase Article: [Link for document 104687 is unavailable at this time]. If you need assistance with a shared line please contact the Technology Helpdesk.

The issue was resolved at about 8:00 PM.


-- UW Stout
KnowledgeBase: Dan Dunbar