News and Announcements

New DUO Prompt is Here!

Posted: 2023-12-05 13:36:48   Expiration: 2024-01-23 13:36:48

Disclaimer: This news item was originally posted on 2023-12-05 13:36:48. Its content may no longer be timely or accurate.

LIT has implemented Duo “Universal Prompt,” which makes your login experience look and feel a little different with some minor improvements. The new login experience improves overall security and accessibility for UW-Stout

This is not a significant change for most end users but there are some things that you will notice including a DUO prompt.

Old Prompt New Prompt


This new prompt will automatically send you a push notification. 

  • Use your mobile device to approve authentication as normal.
  • To select a new option for authentication, click on Other options. This will stop the automatic push and provide other options for authentication.
  • FOB users will click on this and select Hardware Token.
  • After 12 hours, when you get prompted again for DUO, you will want to check the Remember Me check box. 
  • The Forgot your 2-Step device? option is not on the main page. You will find a link to this by clicking on Need Help?

You can find more details about the new prompt on our KnowledgeBase Article: 2-Step (New Duo Interface): Logging in Using 2-Step Authentication (Mobile Device and FOB).

-- UW Stout
KnowledgeBase: Heidi Catlin