News and Announcements

Service interruption for users of the new (VOIP) phone system

Posted: 2016-10-04 10:03:37   Expiration: 2016-10-11 15:03:37

Disclaimer: This news item was originally posted on 2016-10-04 10:03:37. Its content may no longer be timely or accurate.

A nation-wide internet outage affected some campus phones from 9:20-10:30am on October 4th.

Users of the new VOIP phone system experienced an outage affecting inbound calls beginning at 9:20 AM on Oct 4.  The outage was due to a nationwide network outage affecting multiple phone and internet providers caused by a fiber cut in Iowa.  Service was restored at 10:30 AM and no further disruptions due to this fiber cut are expected.

-- UW Stout
KnowledgeBase: Sasha King