News and Announcements

Windows update failure results in computer rebooting

Posted: 2017-02-28 12:33:57   Expiration: 2017-03-31 12:33:57

Disclaimer: This news item was originally posted on 2017-02-28 12:33:57. Its content may no longer be timely or accurate.

A number of faculty and staff computers (not student laptops) are installed with a version of Windows 10 that requires updates; those required updates will repeatedly fail and then cause the computer to reboot, often several times.

Unfortunately, the only means of addressing this problem is a complete reload of the computer. Users experiencing failed updates and uninitiated reboots can contact the technology help desk and are encouraged to schedule a reinstallation/reimage before April 1. As always, users are strongly encouraged to back up files prior to any service events.

-- UW Stout
KnowledgeBase: Sasha King