Outlook (Desktop): Sending from a shared email

How to send an email from a shared email inbox rather than your personal inbox.

  1. In the Outlook desktop app, click New Email to create a new email.

    Example of creating a new email

  2. At the very top, select the Options tab.

    Example of the Options > From selection

  3. Select From.

  4. This will make a new field available at the top of your email called From.

  5. Click the From drop down menu and select Other Email Address.

    Example of the From drop-down menu

  6. Enter the full email address of the inbox you'd like to send from.

    Example of the new window where the shared email address is added.

  7. Click OK.

  8. That email address will now be saved in the From drop down menu.


If you receive an error saying that you do not have permission to send the message, please double check the email address you have entered. If the email address is correct, please create a self service ticket.
Example of error email.

Keywordsoutlook windows send shared email inbox share as from   Doc ID106636
OwnerArthur C.GroupUW Stout
Created2020-10-14 10:13:11Updated2023-04-10 13:20:36
SitesUW Stout
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