Signing out of Apple ID on macOS
When bringing your Apple-based laptop to the helpdesk for repairs, reimages, or returns, you will need to remove your Apple ID from the device. If this is not done, the turnaround time could increase by at least 3 days while we wait for the device to be unlocked by Apple. The instructions below will walk you through the process to do so.
Mac OS Ventura
- Choose Apple menu > System Settings.
- Click your name.
- Click Sign Out.
- If you want to a keep a copy of your iCloud data on your Mac before you sign out, make sure that you select the appropriate checkboxes. Then click Keep a Copy.
- If you want to keep a copy of your Safari passwords on your Mac, click Keep on This Mac.
In macOS Monterey or earlier:
- Choose Apple menu > System Preferences.
- Click Apple ID, then click Overview.
- Click Sign Out.
- If you want to a keep a copy of your iCloud data on your Mac before you sign out, make sure that you select the appropriate checkboxes. Then click Keep a Copy.
- If you want to keep a copy of your Safari passwords on your Mac, click Keep on This Mac.