2-Step (New Duo Interface): Logging in Using 2-Step Authentication (Mobile Device and FOB)

This document will provide instructions for logging into a service that requires 2-Step Authentication using a Mobile Device and a FOB using the new DUO Interface.
  1. Navigate to the UW-Stout Logins page and click on the system that you need to log in to.

    UW-STout Common Logins Screen

  2. Log in using your UW-Stout username and password.

    UW-Stout Login Screen

     
  3. You will automatically receive a Duo mobile push notification, check the Remember me box for the authentication to be remembered for 12 hours unless you lose internet connectivity, close out of a browser, or shut down your computer. You will need to re-authenticate if any of the mentioned happens.  Select Other options to stop the automatic push and receive other authentication options.
    Duo Prompt 

  4. The first time you sign in on a device it will ask if this is your device.  If selected Yes, this is my device it will remember you for future logins.

    Is This Your Device?

Click on one of the following options for the instructions for your specific device.

If you forgot your 2-Step Device click on the following link for directions on getting a one time passcode:


Send Me a Push (Using a Mobile Device)

 Send Me a Push (Using a Mobile Device)

  1.  Duo will automatically send a notification to the DUO mobile app once you entered in your username and password.

    Duo Prompt


  2. Open the Duo Mobile App on your phone.

    DUO Mobile App


  3. Tap on the green notification bar at the top.

    Duo Prompt in App


  4. Click the green Approve at the bottom to authorize the log in.

    Approve

  5. Once the push has been approved, you will be logged into the system on your computer.

 Enter a Passcode (Using a Mobile Device)

 Enter a Passcode (Using a Mobile Device)

Note:  This process can be used if your mobile device does not have a good signal or connection.
  1. Click Other options, which will list other login options. Click Duo Mobile passcode.

    Passcode login by other options
    Click on passcode option

  2. Open the Duo Mobile App on your phone.

    Duo Mobile App

  3. Click on DUO-PROTECTED UW-Stout to locate the passcode.  

    Duo Passcode in App

  4. Within 90 seconds from opening the DUO app, enter the passcode in the prompt box and click on Verify.

    Enter passcode

  5. Once the passcode has been logged in, you will be logged into the system on your computer.

 Enter a Passcode (Using a Duo FOB)

 Enter a Passcode (Using a Duo FOB)

  1. Click Other options, which will list other login options. Click Hardware token.

    Click other options for fob authentication
    Click on Hardware token

  2. Press the green button on the front of your Duo FOB. The FOB will display a 6 digit code.  

    DUO FOB

  3. Enter the six digit code that appears on your FOB immediately.  You only have 90 seconds after you click on the "Enter a Passcode" to enter the six digit code.  Click on Verify.

    Enter the six digit code that appears on your hardware token

  4. Once the passcode has been logged in, you will be logged into the system on your computer.

 



Keywords2step 2 step duo Mobile login authentication 2-step new   Doc ID133142
OwnerTenchi X.GroupUW Stout
KnowledgeBase
Created2023-12-04 11:22:22Updated2023-12-05 10:48:14
SitesUW Stout
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