Alumni: Resetting your eStout Laptop and Personal Devices with a Personal Account
Directions for resetting your eStout laptop with a personal email account and removing all personal devices from Intune.
Your eStout laptop and/or any personal devices need to be reset with a personal email account. In addition it needs to be removed from Microsoft Intune.
IMPORTANT: If you do not follow these steps, you will lose access to your computer or device when your Microsoft 365 account is disabled.
Reset eStout Laptops and any other Windows Device
Step One: Backup Your Data
Before making any changes, ensure that you have backed up all your important data to an external drive or cloud storage.
See KnowledgeBase Article: Email and Data Migration Guide
Step Two: Create Local Account
- Search "Settings" in the Windows search bar
- Click Accounts
- Click Other Users
- Click Add Account under Other Users
- On the Microsoft Sign-in page click I don't have this person's sign-in information
- On the next page titled Create account click on Add a user without a Microsoft account
- Enter information for local account that will be created and enter security questions
- Under Other Users the account you created will show up, click on Change account Type and select administrator.
Step Three: Unenroll from Intune
- Open the Settings app on your computer.
- Go to Accounts.
- Select Access work or school.
- Find the account that is connected to your campus's Intune environment.
- Click on the account and select Disconnect.
- Click on Restart Now
- At the login screen you will see your Local account that you just created, sign in with the password you picked.
Reset Personal Devices (Android and Apple)
Removing a Personal Android Device from Intune via the Company Portal App
- Sign in to the Company Portal app with your Stout account.
- Select Devices and then select the device you want to remove.
- Select the menu / options and choose Remove Device.
- Select OK to finish removing your device.
Removing a Personal Apple device from Intune via the Company Portal App
- Sign in to the Company Portal app using your Stout account and select Devices.
- Select the device you want to remove. If you only have one device, you won't need to select a device so skip to step 3.
- Next to RENAME, select the ellipses menu. Select Remove Device > Remove.
