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Self Service Ticket Request and Features

Self-service request and summary

Faculty, staff, and students can request assistance by submitting a self-service ticket.

Self-service tickets are monitored and responded to during Technology Help Desk Hours.

Along with a description of the issue, users are encouraged to include a phone number, alternate email address, and any error messages.

Other features found in self-service:

  • View open service tickets
  • All faculty and staff can view assigned computers
  • Inventory Administrators (as designated by each department) access online computer inventory

Submit a self-service ticket




Keywords:self service request ticket self-service selfservice   Doc ID:52686
Owner:Sasha K.Group:UW Stout
Created:2015-06-17 11:36 CDTUpdated:2017-08-04 09:15 CDT
Sites:UW Stout
CleanURL:https://kb.uwstout.edu/selfservice
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