Topics Map > Service Catalog > Communications and collaboration services > Email
Clutter -- Email filter
This document provides information on the Clutter feature available in Office 365.
- You remain responsible for reviewing official UW-Stout email
- 365 email administrators cannot force all email into your Inbox
- Periodically check and manage junk email via Clutter
Clutter is an email filtering option available to Office 365 customers. It is similar to an anti-spam filter as it moves less important email (based on your reading habits) into a 'Clutter' folder where they can be ignored or reviewed later; Think of clutter as a time management tool. Most of the mail going into the folder should be bulk mail (advertisements) and messages from mailing lists; however, you will want to periodically check the Clutter folder as it may have moved legitimate email into this folder.
Unlike Junk, Clutter is specific to you, and moves less-important email to the side for later viewing, so that it doesn't get in the way of more-important messages. Users can drag messages they deem suitable to the Clutter folder to "train" the tool to spot similar email in the future. Similarly, you’ll need to drag a message out of the Clutter folder to the Inbox to mark it not clutter. The tool gets smarter over time, learning from your prior actions with similar messages. Junk mail processing is not specific to any user, is applied across the system, and is intended to remove inappropriate or dangerous email.
To enable/disable clutter for your email account, log into the Outlook Web App's Options Page.
More information on using Clutter can be found at here.