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eStout Student Laptop Program -- Support for laptops after graduation

Support is not provided for students who receive laptops through the laptop transfer program

The Technology Help Desk does not support laptops after transfer/graduation. The University transfers ownership of the laptop to the graduate though the eStout Student Laptop Transfer Program. Some computers have warranty remaining and support services may be available from the manufacturer.


HP Support


Contact 800-474-6836 for any hardware problems. 
Your laptop must still be covered under HP warranty for this service. You can verify your coverage by following this link: HP Warranty check. To reinstall the operating system graduates will need to have a copy of Windows 7 or obtain restore media from HP by calling 800-334-5144. HP will ask you to supply your serial number and the license key # on the bottom of your laptop and will charge for shipping.


Apple Support


Contact 800-275-2273 for any hardware problems.
Your laptop must still be covered under Apple warranty for this service. You can verify your coverage by following this link: Apple Warranty check. To reinstall the operating system graduates will need to have a copy of Mac OS X, or order it from APPLE by calling 800-275-2273 and supplying the serial # of the laptop. Your laptop must still be covered under the Apple Care warranty to order media.




Keywords:transfer graduation   Doc ID:53620
Owner:Sasha K.Group:UW Stout
Created:2015-07-03 10:55 CSTUpdated:2015-11-12 08:46 CST
Sites:UW Stout
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