Topics Map > Service Catalog > Device support > Software deployment
KeyServer -- KeyAccess message KA-285
KeyServer -- KeyAccess message KA-285 when launching a KeyServer application
NOTE: KeyServer is only found on 2016 laptops and older. Any re-imaged laptop will not have KeyServer and can instead use VPN to connect.
A KA-285 error message means that the KeyServer address information is incorrect or is missing from the KeyAcess client. To correct this error, please use the appropriate document below for a Windows-based or Apple computer.