Topics Map > Service Catalog > Communications and collaboration services > Email
Runtime Error Checking Student Email
Runtime error while checking email
Runtime errors (see example above) and other errors most often occur due to an email address being entered erroneously, even just one time
Student email addresses follow this format:
- Please note the "my" after the @ in student email addresses. Student email addresses are different from faculty and staff email addresses. The "my" in the student address is to enable graduates to keep their email account after graduation.
- Students and faculty/staff log into email on two different pages; the email address entered directs the browser to correct page.
- Once a runtime error occurs it may be necessary to clear browser cache (or use a different browser) before attempting again to check email.