Topics Map > Service Catalog > Communications and collaboration services > Instant messaging, presence, voice and video chat
Topics Map > Service Catalog > Telecommunications services > Telephone/Voice Communications

VoIP

VoIP (Voice over IP) Migrating to your Campus office soon!

VOIP Roll-out schedule


Manuals and Quick Reference Guides

VoIP Basic Phone Guide
420HD IP Phone Quick Guide
Quick Button Reference for AudioCodes 420HD
420HD IP Phone Manual
440HD IP Phone Manual
Our Techs Missed You... How to Finish Setup of New VoIP Phone


Voice

Dialing

VoIP- Emergency 911 Service
10 Digit Dialing 
VoIP - Long Distance
Local Calls

Calling Functions

VoIP - Call Forwarding 
VoIP - Transferring Calls
VoIP - Place a Call on Hold
VoIP - View Missed, Received and Dialed Calls
VoIP - Muting Calls
VoIP - Silence or Send Incoming Calls to Voicemail
VoIP - Hosting 3-Way Conference Calls 
VoIP - Silence or Send Incoming Calls to Voicemail

Personal Options

VoIP - Changing Presence Status at Phone   (Out-of-Office)
VoIP - Speed Dial
VoIP - Disable Email Notifications for Missed Calls
VoIP - Call Directory 
VoIP - How to Record for messages for Response Groups

Skype Calling

Skype for Business - Training
Skype for Business - Introduction to Skype for Calling
Skype for Business - Making a Conference Call
Audio Setup and Making Calls Quick Guide PowerPoint
Presence & Adding Contacts Quick Guide PowerPoint
Skype for Business - Presence Status with VoIP phones
Skype for Business - Creating Groups
Skype for Business - Hosting 3+ particpant calls

Better Together over Ethernet (BToE)

Better Together over Ethernet (BToE) client
VoIP - Pairing VoIP phone and computer with Better Together over Ethernet (BToE) client
VoIP - Installing Better Together over Ethernet (BToE) client
VoIP - Invalid address, username or password on VoIP phone
VoIP - Busy signal on phone after password change
VoIP - No BToE support for Apples
Standalone Pin assignment

Equipment

420HD IP Phone
440HD IP Phone
Polycom VoIP Conference Phone

VoIP - Recommended Headsets
VoIP - Connect network cables

Calling Options

Simultaneous Ring
Response Groups
Hunt Group
Call Forwarding
Forward to Voicemail
Team Call


Voice Mail

Unified Message
Accessing Voicemail

Outlook or OWA
VoIP - Checking Voicemail from Phone
VoIP - Checking Voicemail from Off-Campus
VoIP - Change Personal Voicemail Options


Video Calling

Video features


Services and Costs

Request new phone

Request Changes Service

Add, move or remove VoIP services


Support










Keywords:VoIP, voice over IP, skype calling, presence, presence status, presense, training, quick reference guide, quick button, 420, 440, Headset, phone manual, skype for business, setup VoIP phone, voip   Doc ID:60558
Owner:Don L.Group:UW Stout
Created:2016-02-08 17:04 CDTUpdated:2016-12-09 12:17 CDT
Sites:UW Stout
CleanURL:https://kb.uwstout.edu/voip
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