Topics Map > Service Catalog > Communications and collaboration services > Instant messaging, presence, voice and video chat
Topics Map > Service Catalog > Telecommunications services > Telephone/Voice Communications

VoIP - Table of Contents

VoIP (Voice over IP) Migrating to your Campus office soon!

VoIP Roll-out schedule


Manuals and Quick Reference Guides

VoIP Basic Phone Guide
420HD IP Phone Quick Guide
VoIP - Quick Button Reference for AudioCodes 420HD
420HD IP Phone Manual
440HD IP Phone Manual
Our Techs Missed You... How to Finish Setup of New VoIP Phone


Voice

Dialing

VoIP- Emergency 911 Service
10 Digit Dialing 
VoIP - Long Distance
Local Calls

Calling Functions

VoIP - Call Forwarding 
VoIP - Transferring Calls
VoIP - Place a Call on Hold
VoIP - View Missed, Received and Dialed Calls
VoIP - Muting Calls
VoIP - Silence or Send Incoming Calls to Voicemail
VoIP - Hosting 3-Way Conference Calls 
VoIP - Silence or Send Incoming Calls to Voicemail

Personal Options

VoIP - Changing Presence Status at Phone   (Out-of-Office)
VoIP - Speed Dial
VoIP - Disable Email Notifications for Missed Calls
VoIP - Access Call Directory 
VoIP - How to Record for messages for Response Groups

Skype Calling

Skype for Business - Training
Skype for Business - Introduction
Skype for Business - Making a Conference Call
Audio Setup and Making Calls Quick Guide PowerPoint
Presence & Adding Contacts Quick Guide PowerPoint
VoIP - Skype for Business Availability Status (Presence)
Skype for Business - Creating Groups
Skype for Business - Hosting 3+ particpant calls

Better Together over Ethernet (BToE)

Better Together over Ethernet (BToE) client
VoIP - Pairing VoIP phone and computer with Better Together over Ethernet (BToE) client
VoIP - Installing Better Together over Ethernet (BToE) client
VoIP - Invalid address, username or password on VoIP phone
VoIP - Busy signal on phone after password change
VoIP - No BToE support for Apples
Standalone Pin assignment

Equipment

420HD IP Phone
440HD IP Phone
Polycom VoIP Conference Phone

VoIP - Recommended Headsets
VoIP - Connect network cables

Calling Options

Simultaneous Ring
Response Groups
Hunt Group
Call Forwarding
Forward to Voicemail
Team Call


Voice Mail

Unified Message
Accessing Voicemail

Outlook or OWA
VoIP - Checking Voicemail from Phone
VoIP - Checking Voicemail from Off-Campus
VoIP - Change Personal Voicemail Options


Video Calling

Video features


Services and Costs

Request new phone

Request Changes Service

Add, move or remove VoIP services


Support










Keywords:voice over IP, skype calling, presence, presence status, presense, training, quick reference guide, quick button, 420, 440, Headset, phone manual, skype for business, setup VoIP phone,   Doc ID:60558
Owner:Rick G.Group:UW Stout
Created:2016-02-08 17:04 CDTUpdated:2017-06-01 11:31 CDT
Sites:UW Stout
CleanURL:https://kb.uwstout.edu/voip
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