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Moving items from personal email (pst) folders to online storage

How to move folders or messages from personal (*.pst) files to online storage in Outlook

With the move to Office 365, faculty and staff now have access to a 50GB mailbox. At this time it is recommended that users of pst files, sometimes called personal folders (or for Mac users, mail stored "On My Computer") import the data from the PST files back into the user's online mailbox.

Process for moving emails stored locally (harddrives, network shares, etc.) to online storage

  1. Create a new folder in Outlook by right-clicking on your email address (example: and select New Folder... ; name the folder something meaningful and easily distinguished from your original personal folder (the example below uses "Emails to Save")
    Right click on email address and select new folder
  2. Drag folders, or messages if preferred, from personal folders to the new folder.

    Drag files from personal folder to new online folder

  3. Log into Outlook Web App email (via the Logins link on the Stout homepage) to view the new folder and the messages that were moved to ensure the process completed successfully. Once satisfied that emails are safely uploaded, the personal folder can be removed from Outlook.

  4. Remove the Personal Folder from Outlook
    1. In Outlook, click File -> Account Settings -> Account Settings
    2. Click the Data Files tab
    3. Highlight the pst file that was just "emptied" (the folders and messages moved to an online folder)
    4. Click Remove
      Highlight PST and click Remove

    5. Click Close. The pst file will not be deleted, but will no longer be accessed by Outlook.

See Also:

Keywords:*.pst office microsoft   Doc ID:60693
Owner:Seth C.Group:UW Stout
Created:2016-02-11 13:26 CDTUpdated:2021-07-27 08:27 CDT
Sites:UW Stout
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