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Plantronics Savi 440-m -- Setup and Troubleshooting

How to set up a Plantronics Savi 440-m or verify audio settings for non-functional headsets

Plantronics Savi 440-m Setup

  1. Install the Plantronics Hub software from the Plantronics website 
    http://www.plantronics.com/us/product/plantronics-hub-desktop
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  2. After installation launch Plantronics Hub and run any available updates listed in the top-right-hand corner of the software. This may take up to 40 minutes to complete; Skype for Business must be closed while this updates.
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  3. Once all updates complete click Settings in the top-right-hand corner and select the "Softphones" option
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  4. Set the Dial Tone option to "On" by selecting it from the drop down menu
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  5. After updates are run and the Dial Tone option set to On, reboot the computer

  6. After the computer is restarted, right-click the speaker icon in the system tray (near the clock in the bottom-right-hand corner of the screen) and select "Recording devices"
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  7. Right-click Plantronics D100-M and "Set as default communications device" 
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  8. Select the Playback tab and find Plantronics D100-M, right-click and set as default communications device.
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  9. You can close this screen now and bring up Skype for Business.
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  10. Locate the icon in the bottom left hand corner that will appear as a phone or a headset icon and select; once selected choose Plantronics D100-M and this will set your headset as the default device.
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  11. Once all of these steps are completed you should hear a dialtone when the picked up and you will be able to make phone calls using Skype for Business.



Keywords:headset head set hands-free   Doc ID:62756
Owner:Sasha K.Group:UW Stout
Created:2016-04-15 15:28 CSTUpdated:2016-05-11 10:26 CST
Sites:UW Stout
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