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I can't log on to my campus computer after I changed my password (faculty and staff)

Logging into computer with VPN to update password changes


A campus network connection is required 

TipIf you have not previously connected to an available wireless network, visit Log in to campus computer for the first time from off campus (Windows) .


Windows 10 - Connecting from off campus

  1. At initial screen press a spacebar key on keyboard to get to the logins screen
  2. Click on small network icon in the bottom right corner of screen
  3. Login into UW-Stout VPN using your Stout credentials
  4. Once successfully logged into the VPN your computer will update your cached credentials to your current password

  VPN Login


Troubleshooting

Error Message: Logging into the network has failed. Contact you administrator for assistance. 

Alternative method (also works if computer password doesn't match new credentials or you are prompted to update Windows credentials) :  If you know the password with which you were last successfully able to log in, use that password. Once logged in Connect to VPN (Windows), lock the computer (via CTL-ALT-DEL), unlock, and it will update domain computer with the proper credentials. Reboot computer and log in with your correct password.


See Also:




Keywords:Domain password reset login   Doc ID:63543
Owner:Don L.Group:UW Stout
Created:2016-05-20 09:22 CDTUpdated:2017-05-31 11:27 CDT
Sites:UW Stout
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