Blackboard Collaborate Ultra - Using the Chat Tool as a Moderator

This article explains how to use the Chat tool in Blackboard Collaborate Ultra as a Moderator

Blackboard Collaborate Ultra - Using the Chat Tool as a Moderator
Note: Google Chrome is the recommended browser for use with Blackboard Collaborate Ultra. If you do not have Chrome installed on your computer, you can get if from Software Center.

The Chat tool in Blackboard Collaborate Ultra enables moderators and participants to use text chats as part of the session. The ability for participants to use the Chat tool is dependent on the moderator. The moderator can choose to give or remove the ability for participants to use the Chat tool at any time during the session and as many times as necessary to meet the goals of the session.

Blackboard Collaborate Ultra- Using the Chat Tool as a Moderator<strong></strong>
To access the Chat tool, you must open the Collaborate Panel. To open the Collaborate Panel go to the lower right-hand corner of your screen and click on the purple button with the double arrowhead in it.

button to open collaborate panel
The first time you open the Collaborate Panel, it will open the Chat panel by default. The Collaborate Panel also gives access to the Participants list, Sharing area, and My Settings area. You can tell which tool you are using because its color will change to purple. Other tools in the Collaborate Panel are discussed in other tip sheets.
Collaborate panel tools with chat tool highlighted

The Chat feature enables participants to communicate in the session using text. To get started, first choose if you wish to chat with moderators or everyone in the session room.
Moderator choice box to chat with everyone or only moderators

Next, type your message in the window where it says, “Say something.” 
chat message area with message, "Hello everyone"

Then, if you wish to, you can add an emoticon by clicking on the triangle to the right of the smiley face and then clicking on the emoticon you wish to add to your message. 
Emoticons panel with emoticons that can be added to text chat messages

To give or take away the ability for participants to use the Chat tool, you must go to the My Settings tab in the Collaborate Panel. The My Settings tab looks like a cog wheel.
collaboate tool panel with my settings tool highlighted

Once you are in the My Settings panel, open the Session Settings panel by clicking on the arrowhead inside the My Settings panel.
my settings area with arrow pointing to session settings

When you are in the Session Setting panel, locate the box titled, “Post chat messages.” If you check this box, participants will be able to send text messages via the Chat tool. If you uncheck the box, participants will not be able to use the Chat tool. You can check and uncheck this box as many times and as often as you need to meet your session goals.

session settings panel with arrow pointing to "post chat messages" option

Things to Keep in Mind
  • The ability to post chat messages may be useful if you have a student whose microphone is not working.
  • If you wish to have a chat with other moderators  be certain to choose "Moderators." If you send a chat message and the "Everyone" choice is selected, all session participants will see the message.
  • The Chat tool is a great way for participants to pose questions without interrupting the presenter.
If you would like training or assistance with Blackboard Collaborate Ultra, please contact the Instructional Technology Consultant for your college.

Keywords:blackboard collaborate ultra, collaborate ultra, collaborate ultra chat, ultra chat, collaborate chat,blackboard collaborate ultra tutorial, collaborate ultra tutorial, collaborate tutorial, ultra tutorial   Doc ID:67342
Owner:Rich B.Group:UW Stout
Created:2016-09-29 10:03 CDTUpdated:2017-05-12 08:07 CDT
Sites:UW Stout
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