All students receive a free backpack included with their first eStout laptop. Once provided, the backpack belongs to the student and does not need to be returned. UW-Stout will not provide a new backpack during future laptop deployments or exchanges.

Backpack Damage/Replacement

While UW-Stout cannot provide replacement backpacks, the backpacks are provided with a manufacturer standard warranty. If you backpack is broken or damaged, students can contact Case Logic for replacement or repair.

1. Navigate to https://help.caselogic.com/s/warranty
2. Fill out the information
   New Logo: KeyPlus backpack 22L Stout
   Old Logo: Query backpack 29L Stout
3. Upload a photo of the defect
4. Follow any future instructions provided by CaseLogic