Classroom Audio
Classroom audio issues have been reported from instructors using newer HP laptop computers. It has been determined that the Intel Smart Sound Technology OED is causing the issues.
Steps to disable the Intel Smart Sound Technology OED
- Start Admin by Request
- Click the Search Window.
- Search for Device Manager.
- Find System Devices and click the > to expand the System Devices.
- Find the Intel(R) Smart Sound Technology (Intel(R) SST) OED.
- Right click on the Intel(R) Smart Sound Technology (Intel(R) SST) OED and select Disable device
You should now have sound in the classroom.