Classroom Audio
Classroom audio issues have been reported from instructors using newer HP laptop computers. It has been determined that the Intel Smart Sound Technology OED is causing the issues.
Steps to disable the Intel Smart Sound Technology OED
Click the Search Windows
Search for Device Manager
Find the Intel(R) Smart Sound Technology (Intel(R) SST) OED
Right click on the Intel(R) Smart Sound Technology (Intel(R) SST) OED and select Disable device
You should now have sound in the classroom
If you still do not have sound in the classroom please open a Technology Helpdesk ticket