Repairing Applications (Windows 10)

If something is causing an application to crash, you can try a repair on the application before removing and reinstalling.

Before you begin

You may be required to elevate the session using Admin By Request to complete the instructions below, as elevated permissions are sometimes required to repair/modify installed applications. Expand the panel below to read more on this.

Admin by Request (Windows): Requesting Admin Access


Admin by Request allows you to elevate your rights as required, while having basic user rights when administrative rights are not necessary. This is a self-service tool that does not require any intervention by LIT staff when you elevate your rights. It will allow you to have administrative rights to your workstation, or to just a single application when you need it. You can elevate your rights at any time, whether you are on campus or not.  You should rarely need administrative sessions on your computer, however, in the event you do, there are several ways to request admin permissions.

Elevating the Entire Session

  1. You can double-click the Administrator Access icon from the desktop or left-click the green checkmark icon from the system tray and request administrator access.

    Admin by Request Desktop Icon
    example of the system tray icon location

  2. After making the request, type a reason for requesting administrative access and click OK.

    Admin by Request Login and Reason prompt
  3. Review the code of conduct and click OK.

    Admin by Request Standard Code of Conduct prompt
  4.  Notice the timer in the lower right-hand corner of your screen which shows how long your administrative session will last.
    Click Finish if you wish to end the session sooner.

    Admin by Request Timer

Running an Application as Administrator

You should rarely need to run an application as administrator. However, in the event that you do, there are two ways this can be accomplished.

  1. Right-click the application and click Run as administrator.

    run as administrator prompt
  2. Enter your reason for requesting administrative access

    Adobe prompting for reason for admin access
  3. Review the code of conduct and click OK.

    Code of conduct when running an application as admin

Automatic UAC Administrator Prompt

The last way to run an application as administrator may occur automatically. In the example below a person is prompted to download the WebEx application when attempting to join a meeting. 

Example of automatic privilege elevation

  1. Before entering your username and password, you will need to Elevate the Entire Session. If you enter your credentials without elevating the session, your will receive the error The requested operation requires elevation.

  2. Once elevated, enter your Stout username and password and click Yes.

  3. Once the application is done, select Finish on the countdown timer. 


  • If you have any issues with Admin by Request, please contact the Technology Helpdesk with your username, the device's C-number, and what error message you are getting.



  1. In the bottom left, click the Search icon and type in Apps & features. Click to open.

    clicking on Apps & Features in Windows 10 Search1

  2. Scroll down to the application that you'd like to repair, click the application, and click Modify.

    Clicking on the Modify option when selecting App in Apps & Features
  3. This will open a new window asking how you would like to proceed. *NOTE - This screen is different for every application that you can repair.*
    You will need to select the option labeled Repair and follow the prompts.

    Here are a few examples of the screen that you may see:

    Example 1:
    Example 1 shows the HP SoftPaq repair dialogue

    Example 2:

    Example 2 shows the Office365 repair dialogue

    Example 3:
    Example 3 shows Adobe Acrobat Reader repair dialogue

  4. Selecting the wrong option can remove the application from the computer. Please read the prompts carefully before selecting and confirming options.

Keywordsapplication crash error not opening windows solidworks repair adobe office abr win10 windows10 w10 o365 office365 Office365   Doc ID86291
OwnerArthur C.GroupUW Stout
Created2018-10-08 13:39:26Updated2023-04-03 13:12:13
SitesUW Stout
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