• Before you choose one of the authentication methods options, check the Remember me for 12 hours box.
• Always have your FOB with you when you are ready to log in.
• Do not press the green button on your FOB until after you have clicked on the Enter a Passcode button on the authentication window.
• Enter the six digit code that appears on your FOB immediately.  You will have 90 seconds after you click on the Enter a Passcode to enter the six digit code.
• Your token can get "out of sync" if the button is pressed too many times in a row.
• Avoid storing your FOB in a location where the green button can be accidentally be pressed.  This can happen by accident if the token is stored next to other objects in a pocket, backpack, purse etc. 
• Store your FOB is a safe location

DUO Mobile Device Users

• Before you choose one of the authentication methods options, check the Remember me for 12 hours box.
• Open your Mobile Device App before you begin the 2-Step Authentication login process
• If you are requesting a passcode on your mobile device,  you will have 90 seconds after you open the DUO app to enter your 6 digit code passcode.