Safe Links: Frequently Asked Questions
This article includes frequently asked questions regarding Safe Links
What is Safe Links?
Safe Links is a new product LIT has procured to decrease the potential of compromised accounts due to phishing attacks. It will allow LIT, through the use of AI and manual intervention, to identify dangerous links in an email and block the recipient from getting to the web page. This will help minimize the spread of common phishing attempts.
How does Safe Links Work?
Safelinks identifies all links (URL’s) in an email and rewrites the links to direct them to a single website. When a link is clicked, the users browser will be directed to a site that will compare the actual URL to a list of known bad URL’s. If the comparison finds a match, the user will be directed to a web page telling them the site has been blocked. (See below). If the URL is not in the list, the recipient will be redirected to the web page they expected to see. The verification happens very quickly and the recipient will rarely know the verification happened.
What is With All these Strange URLS?
Safe links rewrites URLS in the messages and you will see "safelinks" in the URL. This rewrite can make links look suspicious. If you would like to identify the actual URL, find the “URL=” text in the link. The actual URL is everything between the “=” and “&data=”. See the highlighted section below:
With Safe Links Can I just Click on Any Link in an Email?
No, Safe Links can only protect you from bad links it is aware of. LIT can add bad links manually and Microsoft's AI engine is monitoring links throughout the world, but bad links are only identified after someone falls for them. You should still be cautious when clicking any link in an email.
How Can I Report a Suspicious Email?
In certain versions of Microsoft Outlook, LIT has included a Report Message add-on that will report phishing to both Microsoft and LIT. If you suspect a suspicious email, you can report a message by clicking the Report Message add-on and choosing Phishing. Phishing is an attempt to get you to provide your password or other personal information.