Microsoft Outlook (Mac): Add a Shared Inbox

Once you are added to a shared inbox, you will need to open it. This article walks you through the steps using the Outlook desktop app for Mac.

After the user has been added to the appropriate shared mailbox members group they should do the following:

  1. Open Microsoft Outlook

  2. Click File > Open > Other User's Folder....

    File > Open

  3. Type the Shared E-Mail Address and click Open.
    *Note* Some groups may show up as username-members and that's OK.

    Email Address

  4. You will now see a Checking Permissions icon.

    Loading

Once checking permissions has completed, the shared mailbox should populate under your main mailbox (left panel).




Keywords:shared mailbox, departmental mailbox, shared inbox, add mailbox, additional mail box, Add shared inbox to outlook, connect to another box, additional email account, folder, mac   Doc ID:88373
Owner:Larissa H.Group:UW Stout
Created:2018-12-11 16:31 CDTUpdated:2018-12-13 11:44 CDT
Sites:UW Stout
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