Windows Hello (Windows): Setup and Use

Windows Hello is a newly unlocked feature for Stout-issued HPs. Windows Hello allows users to unlock their HP with their fingerprint or PIN. Please note that desktops or some older laptops are unable to set up Windows Hello due to their lack of a fingerprint sensor.

Determining Eligibility

Most newer Stout-Issued laptops are eligible for Window Hello. Desktops are not eligible due to the lack of a fingerprint sensor.
The fingerprint sensor is a small rectangle or square to the right of the laptop touch-pad. Computers that are ineligible will alert you during setup.

Ineligible Device


  1. In the bottom-left of the screen, click the search icon and search for sign in.

    Search for Sign In Options

  2. Click Sign-In Options.

  3. Under Windows Hello, click Set Up.

    Set Up Windows Hello

  4. In the new window that opens, click Get Started.

    Get Started

  5. The next window will direct you to swipe your finger on the fingerprint sensor. Swipe your finger.

    Swipe Your Finger

  6. Continue swiping your finger as directed.

    Continue to Swipe

  7. You will now be asked to setup a PIN. This is in the event that your fingerprint sensor is no longer functioning.
    Click Setup PIN.

    Set Up PIN

  8. You will be asked to verify your password. For faculty/staff, this will be your UW-Stout password used for logging in. For students, this will be the password to unlock your laptop.
    Sign in and click OK.

    Sign In

  9. You will now create your PIN. Please note that the PIN is required to be 12 characters long.
    We suggest that you check Include letters and symbols and create a password that is easy to remember.

    Create Your PIN Number

  10. When finished, click OK.

  11. If you are prompted with a blue screen telling you to create a PIN, just close the window.

    Close This Window

  12. Your fingerprint and PIN are now ready to use.

    Setup Is Finished


When logging in, you will now see two sets of options. The users with a circle icon are for the fingerprint or PIN sign-in. The users with a square icon are for enterprise credentials (UW Stout username and password).

Two Sets of Users

Simply swipe your finger on the fingerprint sensor to unlock your computer. If your fingerprint is not working, you can also default back to your PIN or enterprise credentials.

Swipe to Sign In

See Also:

Keywords:windows HP touch id touchid finger fingerprint print unlock signin sign in hello pin   Doc ID:89818
Owner:Larissa H.Group:UW Stout
Created:2019-02-19 11:59 CDTUpdated:2019-02-25 09:10 CDT
Sites:UW Stout
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