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Perceptive Content: Reinstalling Capture Profiles
This article will show how to put the Perceptive Content printing options (capture profiles) in place after receiving a new computer or computer re-image.
Step-by-step Instructions:
If your inscan.xml file wasn't backed up, you can contact the Technology Help Desk to request a copy.
- Find the inscan.xml file that was backed up
- If you requested a copy, you will receive an email or Teams message with the inscan.xml file attached
- If you requested a copy, you will receive an email or Teams message with the inscan.xml file attached
- Right click the inscan.xml file
- On the drop down menu, Click Copy
- On the Task bar, Click File Explorer
- In File Explorer, Double-click: This PC
- Double-click: Windows C:
- Double-click: Users
- Double-click: your username
- Double-click: AppData
- AppData, may not be visible in the list because it is a hidden file.
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Left click: View
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Left click: Hidden Items (to apply a check mark in front of Hidden Items)
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AppData will appear in the list
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- AppData, may not be visible in the list because it is a hidden file.
- Double-click: Roaming
- Double-click: ImageNow
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Right Click: Click Paste or Copy
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Choose: Copy and Replace
- Close: File Explore
Step-by-step Instructions with screenshots:
Right click the inscan.xml file in your email, choose Copy.
Note: If you are using "new" Outlook, you may be required to click "Download" instead. In this case, the inscan.xml file will be located in your Downloads folder.
![Email with inscan attachment](/images/group230/104845/01inscan_email.png)
On the Task bar, Click File Explorer
![File Explorer](/images/group230/104845/01.1inscan_email.png)
In File Explorer, Double-click: This PC
![Double click this PC in File Explorer](/images/group230/104845/02inscan_ThisPC.png)
Double-click: Windows C:
![Windows C in File Explorer](/images/group230/104845/02inscan_ThisPC_WindowC.png)
Double-click: Users
![Users folder](/images/group230/104845/03inscan_Users.png)
Double-click: your username
![double click on your username folder](/images/group230/104845/03inscan_Username.png)
Double-click: AppData (AppData may not be visible in the list because it is a hidden file.)
![AppData](/images/group230/104845/04inscan_Appdata_hidden.png)
Left click: View
Left click: Hidden Items (to apply a check mark in front of Hidden Items)
AppData will appear in the list
![View hidden items](/images/group230/104845/06inscan_hiddenItems.png)
Double-click: AppData
Double-click: Roaming
![roaming folder](/images/group230/104845/08inscan_roming.png)
Double-click: ImageNow
![imagenow folder](/images/group230/104845/09inscan_ImageNowfolder.png)
If replacing the file: Right click: paste
Choose: Copy and Replace
If backing up the file: Right click: copy the inscan file
![location to past the file](/images/group230/104845/09inscan_Paste.png)
If you cannot find a solution to your imagenow issue click here to create a ticket