Topics Map > Service Catalog > Business Systems, Campus Applications and Databases Services > Enterprise content management

Perceptive Content: Reinstalling Capture Profiles from a Backup

This article will show how to put the Perceptive Content printing options (capture profiles) in place after receiving a new computer or computer re-image.

Step-by-step Instructions:

If your inscan.xml file wasn't backed up, you can contact the Technology Help Desk to request a copy.
  1. Find the inscan.xml file that was backed up 
    1. If you requested a copy, you will receive an email or Teams message with the inscan.xml file attached
  2. Download the inscan.xml file
  3. Right click the inscan.xml file
  4. On the drop down menu, Click Copy
  5. On the Task bar, Click File Explorer
  6. In File Explorer, Double-click: This PC
  7. Double-click:  Windows C:
  8. Double-click:  Users
  9. Double-click:  your username
  10. Double-click:  AppData
    1. AppData, may not be visible in the list because it is a hidden file.
      1. Left click:  View
      2. Left click:  Hidden Items (to apply a check mark in front of Hidden Items)
      3. AppData will appear in the list
  11. Double-click:  Roaming
  12. Double-click:  ImageNow
  13. Right Click:  Click Paste or Copy
  14. Choose:  Copy and Replace
  15. Close:  File Explore

Step-by-step Instructions with screenshots:

Open the file sent to you and download it to your device.

 Screenshot of the download step 

Right click the inscan.xml file in your Downloads folder, choose Copy. 
 
screenshot of the step to right click and copy the inscan.xml file

On the Task bar, Click File Explorer

 
File Explorer
 

In File Explorer, Double-click: This PC

Double click this PC in File Explorer
Double-click:  Windows C:

Windows C in File Explorer
Double-click:  Users

Users folder
Double-click:  your username

double click on your username folder

Double-click:  AppData (AppData may not be visible in the list because it is a hidden file.)

AppData
 
 
Left click:  View
Left click:  Hidden Items (to apply a check mark in front of Hidden Items)
AppData will appear in the list

 
View hidden items
Double-click:  AppData

App Data

Double-click:  Roaming

 
roaming folder

 
Double-click:  ImageNow

imagenow folder

Right click:  paste

If you are asked, choose to replace the file.

location to past the file

If you cannot find a solution to your imagenow issue click here to create a ticket

See Also


Keywords:
ImageNow presets ImageNow Printer Single Mode New computer ImageNow is defaulting to ImageNow Printer – Single Mode and I am not able to change it to anything else There are no options capture profiles printing options backup reinstall re-install new capture profile new printing options restore back up reinstall inscan inscan.xml Perceptive Content 
Doc ID:
104845
Owned by:
Cody G. in UW Stout
KnowledgeBase
Created:
2020-08-11
Updated:
2025-02-25
Sites:
UW Stout
If this document did not answer your question please open a support ticket here