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Perceptive Content: Admissions/Grad School MailMerge Printer
This article will demonstrate how to install the MailMerge ImageNow printer used for decision letters in the Admissions and Graduate School offices.
Portions of these instructions may require administrator access. You can gain administrator access by following the instructions here: Admin by Request (Windows): Requesting Admin Access
Part 1: Installing the Printer
- Open Software Center
- Search for "ImageNow".
- Click on the option called "ImageNow - Mail Merge Printer Setup"
- Note: If you do not have this option, please submit a Help Desk ticket
- Note: If you do not have this option, please submit a Help Desk ticket
- Click "Install" (or "Reinstall")
- Once the installation is complete, proceed to Part 2: Configuring the Printer.
Part 2: Configuring the Printer
- Go to Printers & Scanners
- Click on ImageNow Printer (or ImageNow Mail Merge Printer)
- Click Printer Properties
- Click the Ports tab
- Click Add Port
- Click Local Port and then New Port
- In the name box, enter “NUL2” (do not include the quotes) and click OK
- In the list, ensure the box next to NUL2 is checked and then click Apply
- Click Close on any remaining dialog boxes.
If you cannot find a solution to your imagenow issue click here to create a ticket