Topics Map > Service Catalog > Instructional Technologies and Learning Services > Instructional Technology Support
Topics Map > Service Catalog > Learning and Meeting spaces > Classroom technology and AV services
How to connect a Crestron Connect Adapter ("puck") to an AirMedia
- Turn on the room's monitor.
- Plug the puck into a DisplayPort Alt mode compatible USB-C port on your device. It should work just like a docking station.
- After a few seconds the Present/Pause - (Screenshare) button will turn green, indicating that the puck is connected. You should see your laptop image on the monitor.
- The Connect Camera/Mic - (Peripherals) button will turn blue.
- If your image doesn't appear on the monitor try unplugging the puck, wait 5 seconds, and plug it back in.
- If that doesn't work, try unplugging the puck and rebooting your laptop.
- If it still doesn't work, call the Help Desk at x5000 (715-232-5000)
- The Connect Camera/Mic - (Peripherals) button will turn blue.
- Open Teams/Zoom and start/join your meeting.
- To connect the microphone and camera of the conferencing system, push and hold the blue Connect Camera/Mic- (Peripherals) button for 2 seconds.
- The camera and mic will connect and the button will turn green.
- In your conferencing app settings, choose the following:
- Turn off backgrounds.
- Camera = Crestron AirMedia Camera.
- The conference camera may have an auto framing feature that senses participants and frames them individually.
- Speaker = Echo Canceling Speakerphone (X-Crestron AirMedia). Make sure speakers are not muted.
- Microphone = Echo Canceling Speakerphone (X-Crestron AirMedia)
Teams settings screenshots
Under the camera settings, select Crestron AirMedia for the camera, and None for the background.
Under the Mic settings:
For the Speaker setting, select Echo Canceling Speakerphone (#-Crestron AirMedia).
For the Mic setting, select Echo Canceling Speakerphone (#-Crestron AirMedia).
Be sure that the speaker and mic are not muted.
If these options do not appear in your settings, try unplugging the puck, wait 5 seconds, and plug it back in.
If that doesn't work, try unplugging the puck and rebooting your laptop.
If it still doesn't work, call the Help Desk at x5000 (715-232-5000).
Zoom settings screenshots
In the Mic (sound) settings:
Under Select a Microphone choose Echo Canceling Speakerphone (#-Crestron AirMedia)
Under Select a Speaker choose Echo Canceling Speakerphone (#-Crestron AirMedia)
In the camera settings, under Select a Camera choose Crestron AirMedia Camera
In the camera settings, choose Video Settings...
Select Background & Effects and then click on None
Teams has a feature where you can extend your conference image to the Teams desktop while viewing other content on your laptop.
This can be accessed via your laptop Settings>System>Display
Click on Verify, note the number that comes up on the room's monitor and it's position in your arrangement, and drag the meeting window to that monitor.
Crestron puck status lights guide
| Status | LED Ring |
Present / Pause |
Connect Mic & Camera (Peripherals Button) |
|---|---|---|---|
| Startup | White breathing | White breathing | White breathing |
| Connection | White circling | ||
| Presentation Starting | Green circling | ||
| Presentation Active | Green solid | Green solid | Blue |
| Presentation Stopped | Green solid | White solid | |
| Presentation Paused | Green solid | Green blinking | |
| Presentation Active and Wireless Conferencing Available | Green solid | Green solid | White solid |
| Presentation and Wireless Conferencing Active | Green solid | Green solid | Green solid |
| Presentation Active and Wireless Conferencing Unavailable | Green solid | Green solid | Red solid |
| Error | Red blinking | Red blinking | Red blinking |
| Pairing in progress | Alternating amber and white | ||
| Ready for Pairing | White solid |