Topics Map > Service Catalog > Device support > Software deployment
Autodesk - Network license error - Staff & Faculty
A valid license could not be obtained by the network license manager Error [1.5.-15] or [1.5.-18]
Network license errors can occur when access to the license manager is through a slow internet or VPN connection (network latency). To resolve this problem, run the Autodesk Timeout Fix to increase the amount of time Autodesk applications wait to correct network latency issues.
Note: VPN is required when using KeyServer applications off-campus. If you are not connected to VPN off-campus and launch an Autodesk application you will receive error [1.5.-18].