Topics Map > Service Catalog > Device support > Operating system support
Reimage of Faculty or Staff Computer: Getting Ready
Faculty and staff can request a reimage to upgrade to a new operating system or to fix problems
Faculty and staff can request their own reimage. Some computers may not meet minimum hardware requirements. There is no charge for a reimage. All reimages of a computer will be done at the Technology Desk on 1st floor Sorensen Hall.
End-user Image Preparation Process
- Back up all files and data (Onedrive or External Storage)
- Export or Sync Browser Bookmarks.
- Back up the ImageNow inscan.xml file if applicable.
- Identify and document any software applications that will need to be reinstalled after the reimage.
- Plan for at least one full business day without the computer.
⚠️Files stored locally on the computer that are not backed up will permanently lost during the reimage process. ️
