Contents

1. OneDrive in Finder no longer syncing with OneDrive in Browser
   
   
2. Errors when opening OneDrive files in Finder
   
   
3. OneDrive icons are not green check-marks

OneDrive in Finder no longer syncing with OneDrive in Browser

Resync From Browser

1. Sign into OneDrive (https://onedrive.live.com/about/en-us/signin) in your preferred browser.
   
   
2. In the top menu, there is a Sync icon. Click that icon.
   
   
   
   
3. You may be prompted to Open Microsoft OneDrive. Click Open Microsoft OneDrive.
   
   
   
   
4. You may receive a prompt the OneDrive is already syncing. This can be ignored.
   
   
   

Restart OneDrive Sync

1. In the bottom right, select the OneDrive Icon.
   
   
   
   
2. Select More > Settings.
   
   
   
   
3. Under the Account tab, select Stop sync.
   
   
4. Select Unlink Account.
   
   
5. You will then get a prompt to set up OneDrive. Follow the prompts to start re-syncing your OneDrive account.
   
   
   
   

Errors when opening OneDrive files in Finder 

1. Press the Windows + r keys to open the Run command prompt.
   
   
   
   
2. Enter %localappdata%\Microsoft\OneDrive\onedrive.exe /reset and click OK.
   
   
3. Once the command is done running, follow the directions for Resync from Browser.
   
   

OneDrive Icons are not Green Check-Marks 

• Files or folders showing with a red X next to their name are usually due to the file being in violation of Microsoft's naming structure or are of an invalid file type.
  
  
• Microsoft maintains a full list of restrictions and limitations here: Invalid file names and file types in OneDrive, OneDrive for Business, and SharePoint
  • Invalid characters
  • Invalid file or folder names
  • Invalid or blocked file types
  • File upload size
  • File name and path lengths
  • etc...