News and Announcements

DUO is Moving to Microsoft Authenticator

Posted: 2024-01-23 10:28:11   Expiration: 2024-05-31 10:28:11

UW-Stout is moving from DUO to Microsoft Authenticator for Multi Factor Authentication

LIT is currently working to move Multi Factor Authentication, also known as "2 Factor" from DUO to Microsoft Authenticator. This is a significant project for LIT and will require a phased roll out. We have approximately 150 applications that require MFA and each application requires vendor engagement to make the change. Because of this phased approach, users will temporarily be using both DUO and MS Authenticator until all applications have been transitioned to Authenticator.

The first application that will be moved over is Microsoft 365. This means that all users will use MS Authenticator when they are prompted to authenticate to all Microsoft 365 web based products including Outlook, Teams, Word, Etc. Users will continue to use DUO for all other applications.

Please Note: Microsoft will continue to use Conditional Access which will only prompt you if risky scenarios exist. For example: If you are accessing your email from the same device in the same location, you may not be prompted for 2-Step. If you check your email from a new device or a different location, you may be prompted to 2 Factor. (This will continue in DUO until Microsoft Authenticator is activated for all users) 

FOB Users: Current FOB/Tokens will not work with Microsoft Authenticator. If you are currently using a FOB, we highly recommend that you switch to Mobile Authentication. The FOBs will no longer be centrally funded so if you want to continue to use a FOB/Token, please contact your business manager. A targeted email will be going out to all current FOB users to notify them of this change.


Timeline

January

  • Initial communications to introduce the project - No Action is Required

February

  • Beginning in February, LIT will begin adding small groups of users to Microsoft Authenticator and when people access any Microsoft 365 web based application, they will be prompted to download the Microsoft Authenticator App and enroll. 
  • Information will also be shared with campus on how to download the MS Authenticator App and enroll in advance, so you are prepared when the official switch takes place in March.

March 

  • Microsoft Authenticator will be activated for all users. Users will be prompted to authenticate using Authenticator, when a risky scenario requires authentication.
  • DUO will continue to be used for all other applications.

May

  • Access Stout and Canvas will be converted to MS Authenticator in early May.
  • MS Authenticator will be used for Microsoft 365, Access Stout, and Canvas.
  • You will continue to use DUO for remaining applications.

Summer/Early Fall

  • Throughout the summer all other applications will be converted to MS Authenticator.
  • LIT will communicate these changes as they are rolled out.
  • You will continue to use DUO for applications that have not been converted.

October

  • All 150 applications will require MS Authenticator.
  • DUO will no longer be used.

-- UW Stout
KnowledgeBase: Heidi Catlin