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ImageNow: Capture Profile_Re-install_Backup

This article will show how to put the ImageNow printing options (capture profiles) in place after receiving a new computer or computer re-image.

This is the path to back-up or restore the inscan.xml file.

If your inscan.xml file wasn't backed up, you can contact the Technology Help Desk to request a copy.
  • Find the inscan.xml file that was backed up 
    • If you requested a copy, you will receive an email with the inscan.xml file attached
  • Right click the inscan.xml file
  • On the drop down menu, Click Copy
  • On the Task bar, Click File Explorer
  • In File Explorer, Double-click: This PC
  • Double-click:  Windows C:
  • Double-click:  Users
  • Double-click:  your username
  • Double-click:  AppData
  • Double-click:  Roaming
  • Double-click:  ImageNow
  • Right Click:  Click Paste or Copy
  • Choose:  Copy and Replace
  • Close:  File Explore
Step by step Instructions below:

If a copy was requested, you will receive an email.

Right click the inscan.xml file in your email, choose Copy
Email with inscan attachment

On the Task bar, Click File Explorer

File Explorer

In File Explorer, Double-click: This PC

Double click this PC in File Explorer
Double-click:  Windows C:

Windows C in File Explorer
Double-click:  Users

Users folder
Double-click:  your username

double click on your username folder

Double-click:  AppData (AppData may not be visible in the list because it is a hidden file.)

Left click:  View
Left click:  Hidden Items (to apply a check mark in front of Hidden Items)
AppData will appear in the list

View hidden items
Double-click:  AppData

App Data

Double-click:  Roaming

roaming folder

Double-click:  ImageNow

imagenow folder

If replacing the file:   Right click:  paste

Choose:  Copy and Replace

If backing up the file:  Right click:  copy the inscan file

location to past the file

See Also:

Keywords:ImageNow presets ImageNow Printer Single Mode New computer ImageNow is defaulting to ImageNow Printer – Single Mode and I am not able to change it to anything else There are no options capture profiles printing options backup reinstall re-install new capture profile new printing options restore back up reinstall   Doc ID:104845
Owner:Sue K.Group:UW Stout
Created:2020-08-11 12:35 CDTUpdated:2022-08-15 09:22 CDT
Sites:UW Stout
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